ZIA Care

About Us

ZIA Care is an independent care agency that provides the highest quality care for adults. We are firmly rooted in ethical policy, equality and a fair provision of care services.  

ZIA Care works  7 days a week, 365 days a year to provide support in clients own home environments and in the community, and can provide tailored care for a range of different clients.

We offer a direct personal service to clients and are able to skilfully match our carers to the specific needs and personalities of our clients because we take time to understand their unique requirements and cultural preferences.

We are very proud of our reputation and the high levels of professionalism and service that our team provides on a daily basis.



  • We care about, respect and protect our clients and customers
  • We care about, respect and support each other
  • We care and look after our clients


  • We strive for excellence in our service delivery
  • We strive to continuously improve our services 
  • We strive tirelessly to achieve best outcome for customers


  • We listen to our clients
  • We listen to our commissioners 
  • We listen to our regulators 


  • We build excellent relationships
  • We build our reputation and image 
  • We build respect and trust


Our staffs are employed on a permanent basis; we do not employ casual workers. All our staff are fully vetted and they are required to provide a DBS before starting work.

Our staff are selected for their experience, skills set, compassionate nature and reliability. We support our staff with weekly team meetings, bi-annual supervision and one-to-one annual appraisals.

We train our staff fully prior to deployment. We give them a quality of training which is both professionally recognised and certificated. There are rolling programmes through the year for training to cover key themes.

Idan Frumence

Registered Manager

Zeina Ismail

Operation Manager